Jo Ann B. Serota, DNP, CPNP, FAANP is co-owner of Ambler Pediatrics, a private, primary care pediatric practice, for more than 30 years. She is adjunct faculty at Brandman University in California and adjunct clinical faculty at University of Pennsylvania, Drexel University, Gwynedd Mercy College, and Villanova University. Jo Ann has presented at NAPNAP and AANP national conferences on such topics as practice ownership, technology in practice, and dental issues in primary care. She is a past president of NAPNAP, current President of the NAPNAP Foundation, previous Editorial Board member of the Journal of Pediatric Health Care and currently the Journal’s Corresponding Editor for primary care case studies. She is a member of the Advisory Panel for Kids Health Matters, NAPNAP’s lay publication and has authored several articles.